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Potentorix is a cosmetic gel intended for external personal care.
No. Potentorix is a cosmetic product and is not intended to diagnose, treat or cure medical conditions.
No. Orders are one-time purchases unless otherwise clearly stated at checkout. We do not store payment credentials and we do not bill you again.
We currently deliver to selected European countries. The destinations we serve are listed in the country selector at checkout.
Estimated delivery times are displayed during the ordering process and may vary depending on destination. Orders are normally processed within 1–2 business days and delivered within 3–5 business days within the EU.
Delivery is free to all destinations we serve. The price shown at checkout is the total amount payable.
Available payment methods are shown at checkout and depend on your destination. In selected markets you can pay cash on delivery, which means you pay the courier when your order arrives. We never collect card details on this website.
Please see our Returns & Refunds Policy. In short: email us within 30 days of receiving your order and we will send you the return address and instructions.
Potentorix products are sold by Web Shop Limited through its online store. Web Shop Limited is the seller and contracting party for every order, and is responsible for delivery, returns and customer service.
Orders are prepared and delivered by independent third-party logistics and delivery partners working on our behalf. You can read more on our Order Fulfilment page.
Email webshop-info@proton.me or call +40 749 654 159. Please include your order number if your question is about an existing order.
Cosmetic product for external use only. Potentorix is not a medicine and is not intended to diagnose, treat, cure or prevent any disease or medical condition. Keep out of reach of children. Do not apply to irritated or broken skin. Discontinue use if irritation occurs.