Order Fulfilment

Reliable order fulfilment

Orders placed through our online store are processed and prepared for delivery through established third-party logistics partners.

Depending on the destination and available delivery method, orders may be delivered through courier or postal operators.

In selected markets, customers may also have the option to pay for their order upon delivery.

How it works

You place an order. Your order is submitted to Web Shop Limited through the checkout on this website. Web Shop Limited is the seller for every order placed here.
We pass the order to our fulfilment partner. Your delivery details are shared with the logistics partner serving your destination, for the sole purpose of preparing and delivering your order.
Your order is prepared and dispatched. The partner picks, packs and hands your order to a courier or postal operator.
Your order is delivered. Where cash on delivery applies, the delivery partner collects payment on our behalf and remits it to Web Shop Limited.

Our partners

We work with independent logistics providers who operate warehousing, order handling and last-mile delivery in the markets we serve. These partners act on our instructions and are bound by confidentiality and data protection obligations. Web Shop Limited remains responsible to you for the order and for handling any complaint, return or refund.

Web Shop Limited does not provide logistics or payment processing services to third parties. We are a retailer: we sell our own products to end customers and buy fulfilment services from independent partners.